Getting Prepared
... AND BUSINESS DEVELOPMENT
Raise your corporate profile through a commitment to training and excellence. And there is no greater way to prove this point to both your internal and external clients (employees and customers) than through an effective training and development program.
EXECUTIVE MANAGEMENT MUST AFFIRM A TRAINING AND DEVELOPMENT EFFORT... Attempting a serious training and development program without the commitment of senior management is an exercise in futility. Be sure that every person in your organization is aware that executive management is on board with training. And as much as it may seem a waste of executives' time, having the CEO at your next internal staff/client training session is bold and rewarding.EXTERNAL PARTNERS... Training and development for your external partners represent the very face of your organization. Be sure it is done professionally, and in a manner that will be a lasting positive experience.
INTERNAL PARTNERS... It is easy for line managers to think the least about the reaction of staff members to a training and development program. In fact though, if your staff (internal partners) is cynical about training and development, the effectiveness will soon evaporate.